Is Shipping Free?
At DrawingGO, we collaborate closely with our shipping partners to provide a competitive and satisfying shipping experience for our valued customers.
We provide two shipping options:
- Standard Shipping Cost $0.00
- Express Tracked Shipping Cost $7.92
1. Is the Estimated Dispatch Time for My Order?
Our standard order processing time is typically between 2 to 4 business days. If you need further assistance or have any questions, please contact us at support@drawinggo.com.
2. What is the Shipping Time for My Order?
Selecting our Standard Shipping option generally results in delivery within 9 -14 business days from the dispatch date. Opting for Express Tracked Shipping reduces the delivery time to 5-9 business days.
Please note that during periods of exceptionally high demand, there may be an additional 5 business days added to the regular estimated delivery timeframe.
3. Can I Track My Order?
Once your parcel is dispatched, you can expect to receive an email within 5 business days. This email will include the courier's details and your tracking number, allowing you to track the status of your order.
4. Can I Change My Address?
Please contact us at support@drawinggo.com before your item is shipped.
5. Is International Delivery Available?
For a quick and accurate response, please contact us at support@drawinggo.com.
If you need additional assistance, our customer service department is also available via the same email address.